FREQUENTLY ASKED QUESTIONS
Can I return the files I purchased?
- Due to the digital nature of the products, they are not returnable. Please make sure you have the appropriate software to use them. You can download the test freebies on my facebook page to see whether or not the products work with your software.
Do I get the fonts with the products I purchase?
- Unfortunately, I cannot include the fonts due to copyright laws unless you purchased a logo with the text as a flattened/rasterized layer. The texts I use in my other designs are suggestions only. If you do not have the same fonts installed, the text used for your products will be displayed in your default font on your computer. You can e-mail me, though, if you particularly liked a font I used and I can tell you the name of it. It may or may not be available for free online.
I really need a particular product, but can't find it on your page. Can you make it for me?
- Probably. Send me an e-mail through the CONTACT tab with a detailed description of the product you need and I will let you know. If it is something I can add to my website and offer to other clients, there is no extra charge. If it is a custom product we can discuss pricing via e-mail.